Welcome!
MetroWest Online Banking Login
MetroWest Credit Cards Login
| Credit Card Support: | (866) 820-3092 or (508) 879-5522 ext. 105. |
| Credit Card Payment Address: |
PO Box 37603 Philadelphia, PA 19101-0603 |
Visa Debit/ATM Cards
Allpoint Network Link SUM Network Link
| Visa Debit/ATM Card Activation: | (800) 708-7119 |
| Lost or Stolen Visa Debit/ATM Card | (800) 554-8969 |
| Member Support |
(508) 879-5522 ext. 104 |
General Information
| Address | 200 Concord Street Framingham, MA 01702 |
| Phone | (508) 879-5522 |
| Fax | (508) 879-9676 |
| Toll Free | |
| Branch Hours |
Monday – Friday 8:30 a.m. – 4:45 p.m. |
| Member Service |
(508) 879-5522 ext. 101 |
| Loan Department |
(508) 879-5522 ext. 102 Fax (508)-879-6806 |
| Shared Branching Link |
https://co-opcreditunions.org/locator/?ref=co-opsharedbranch.org&sc=1 |
FAQs
What do I need to do right now?
At this time, you do not need to take any action. Your accounts, services, and access to your money will continue to operate as they do today. We will provide plenty of advance notice and clear instructions before any future changes occur.
How will my accounts be impacted?
As of July 1, 2026, your existing MetroWest accounts will remain open and continue to function normally. There will be no immediate changes to your account numbers, debit cards, direct deposits, automatic payments, or online banking access.
What will change for me on July 1?
The most significant change is that MetroWest Community Federal Credit Union will officially become part of St. Mary’s Credit Union. The good news is that the people and services you know and trust will remain in place, while you will gain access to the additional products, services, technology, and convenience that come with being a part of the St. Mary’s Credit Union family.
Can I take advantage of St. Mary’s Credit Union products, services, and rates now?
Yes. Beginning July 1, 2026, MetroWest members are members of St. Mary’s Credit Union and may inquire about and apply for many St. Mary’s products and services. Our team will be happy to discuss available options and help determine which products and services best meet your financial needs.
Will there be any changes to our branch?
No immediate changes are planned to your branch. The friendly faces you know and trust will still be here to serve you. As we bring our two credit unions together, you may start to notice some St. Mary’s Credit Union branding throughout the branch, including a little more blue and a little less green. While the look may evolve, our commitment to providing exceptional service and supporting our members remains unchanged.
Can I do business at a St. Mary’s Credit Union branch now?
Yes. Beginning July 1, 2026, you may visit any St. Mary’s Credit Union branch for assistance. You can view our locations here. During the period between the legal merger on July 1, 2026, and our systems conversion on January 31, 2027, some transactions and account inquiries may require St. Mary’s employees to contact the MetroWest team located at 200 Concord St. for additional information, as MetroWest accounts will continue to operate on a separate system until conversion.
Please know that regardless of which branch you visit, our commitment to serving you remains the same. Our teams are working closely together to provide assistance and ensure your needs are met. We do ask for your patience and understanding during this transition period as we bring our organizations together. While some requests may take a little longer than usual, our goal is to make the experience as seamless as possible and continue providing the exceptional service you deserve.
Will I need to open a new account?
No. Your existing accounts will remain open, and there is no need to open new accounts as a result of the legal merger.
That said, July 1st is a great time to take the opportunity to explore the many products and services available through St. Mary’s Credit Union. Whether you are interested in earning more on your savings, refinancing a loan, exploring business services, or taking advantage of new digital banking tools, our team would be happy to help you discover options that may fit your financial goals.
You may even find a product or service that makes your financial journey a little easier.
Do I need to change where I send direct deposits or loan payments?
No. Please continue using your existing account information and payment methods. There are no changes required at this time. If any updates become necessary in the future, we will provide detailed instructions well in advance.
Will the credit union’s phone number or website change?
For now, you may continue using MetroWest phone numbers as you do today.
Effective July 1, 2026, the MetroWest website will redirect to St. Mary’s Credit Union’s Better Together Information Hub, a dedicated resource designed specifically for MetroWest members. The hub will provide important updates, frequently asked questions, key dates, and information related to both MetroWest and St. Mary’s Credit Union throughout the transition period. Our goal is to make it easy for you to find the information you need while keeping you informed every step of the way.
Should any changes to phone numbers, websites, or contact information become necessary in the future, we will communicate them well in advance and provide clear guidance to ensure a smooth and seamless transition for our members.
Will my accounts continue to be insured?
Yes. Your deposits will continue to be federally insured by the National Credit Union Administration (NCUA) up to applicable limits. Any amount exceeding the NCUA limit is insured in full by the Massachusetts Share Insurance Corporation (MSIC).
When will additional changes occur?
The legal merger on July 1, 2026, is the first step in bringing our two credit unions together. Our systems conversion is currently scheduled for January 31, 2027, at which time MetroWest accounts and services will be fully integrated into St. Mary’s Credit Union systems.
Between July 1, 2026, and January 31, 2027, most of your day-to-day banking experience will remain unchanged. We will communicate regularly throughout this transition period and provide detailed information, timelines, and instructions well in advance of any changes that may affect your banking experience. Our goal is to make the transition as smooth and seamless as possible while continuing to provide the exceptional service you expect and deserve.
Who should I contact if I have questions?
We understand that mergers can raise questions. Our team is here to help. Please contact your local branch, call us, or speak with a member of our staff. We are committed to making this transition as smooth and seamless as possible.
Policies & Disclosures
MetroWest CFCU Truth In Savings Disclosure