Sign up to receive free electronic replicas of your paper statements! Our eStatements greatly reduce the risk of identity theft by eliminating the possibility of your financial information getting lost or stolen in the mail.

eStatements are also quite convenient because they provide an organized, easy to search online history of account transactions and check images at your fingertips. They also minimize paper consumption, saving trees and reducing your carbon footprint.

Want to reconcile your eStatement against your records? Use our disclosure and account reconcilement form.

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Summary
  • Free, secure and easy to access 24/7
  • Safer and quicker than statements in the mail
  • Safe access only through online banking
  • All your account information at your fingertips
  • More secure and eco-friendly than paper statements
  • Printable, with front and back images of all of your checks
  • Access up to 24 months account history online

Signing up is easy. Simply log in to Online Banking and click "Options" to enroll. For step-by-step eStatement enrollment instructions, please click here.

If you have any questions about eStatements, please feel free to contact our Member Service Center at (866) 585-7628, or read the FAQs on the next tab.

FAQs

How do I sign up for eStatements?

Simply log in to Online Banking and enroll your accounts under the "Options" tab. You must have a valid, active email address on file in order to receive eStatements. You may also update your email address under the "Options" tab as needed.

Which accounts can receive eStatements?

eStatements are not available for passbook accounts, certificates or loans. eStatements are available for all other deposit accounts.

How do I add an account to my current eStatement?

Our Member Service Center and our branch Member Service Representatives will be happy to assist you by adding more of your accounts to your current eStatement. Simply call us at (866) 585.7628 or visit any branch today.

How do I access my eStatements?

When your monthly eStatement is available (around the 21st of each month) you will receive an email alert. Simply login to Online Banking, select the account and then select "Statements" to view it. You will receive an email alert when a new eStatement is available for review in Online Banking.

Can eStatement availability alerts be sent to more than one email address?

No. For security and privacy, eStatement alerts can only be sent to one email address.

Is there a fee forStatements?

No. eStatements are FREE!

Are eStatements safe and secure?

Yes. eStatements reside on our secure, highly-encrypted servers and are only accessible by entering your personal access ID and password. Plus, they reduce the risk of identity theft through stolen paper statements.

Can I choose any date to receive eStatements?

Currently, no. Your eStatement will be available at the same time as your current paper statement.

How many months of eStatement history will be available?

When you enroll for eStatements, your history will begin to build each month until you have a total of 13 months of eStatements. After 13 months the oldest statement will be dropped from the history to accommodate the current month.

Are eStatements available for business accounts?

Yes.

What if I need a copy of one of my checks? Can I view and print my checks with eStatements?

Yes.

Will eStatements look the same as paper statements?

Yes, eStatements are identical to paper statements.

If I am unable to print my eStatement, how can I get a copy?

Contact our Member Service Center at (866) 585.7628 and they will be happy to provide you with a copy.

What should I do if I want to change back to paper statements?

If for any reason you wish to revert back to paper statements, simply contact the Member Service Center at (866) 585.7628.

Can all of my accounts be combined into one eStatement or will I have separate eStatements for each of my accounts?

If your deposit accounts are currently combined on your paper statement, you will receive combined deposit account eStatements. Uncombined accounts will have separate eStatements. If you wish to combine your deposit accounts, please contact the Member Service Center at (866) 585.7628.

If I have more questions, who can I contact?

If you have questions about eStatements, our Member Service Center and our branch Member Service Representatives will be happy to assist you. Simply call us at (866) 585.7628 or visit any branch today.

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